Hiring Request Process

To standardize, keep track, and streamline the process of new hire approvals for new or existing positions, requests will now have to be submitted following the process described in the following guide.

The workflow is designed as follows:

Workflow description:

1. The Head of the Department will submit their requests for new hires through the "HR Support Portal" (Zendesk). To initiate the form and fill the requested mandatory information, click on "Submit a request" and then choose the "Hiring Request Process" form. 

Once the form is selected fill in all the necessary information in the form: 

• Your email address - if not filled automatically
• Subject - This will be the header of the ticket and subject in the approval email that goes to the CFO.
• Position/Job Title - Select from the list if this is a replacement hire.
• Department - Corresponding department.
• Replacement or New Position - Select whether the new hire will be replacing someone that left or if its a newly created position.
• Description - Here you can add all the additional information and a description for the need of the request.

1. The HR department will review these requests for oversight and compliance and push the request to the CFO.
2. Next, the request will be forwarded to the CFO in the form of an email for final approval or rejection.

NOTE: If there is any doubts or questions regarding the process, the platform you can open a support request with HR Department through the HR Support portal.